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For Real-Estate and Construction

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Real-Estate and Construction

Frequently Asked Questions

Why can’t I get ahold of the Hawaii Real Estate Branch office?

Due to COVID-19, the Hawaiʻi Real Estate Branch office will be temporarily closed from the end of the workday on Thursday, March 19th and is scheduled to reopen on Friday, May 1st, barring unforeseen circumstances.
Find more information on the CCA website.

Should we continue to hold open houses during the COVID-19 pandemic?

When considering whether to hold an open hours, realtors should consult with their brokers, and consider how federal, state and local authorities’ current recommendations and actions, such as “shelter in place” mandates, impact the advisability, and even permissibility of open houses.

Where open houses are permissible, The National Association of Realtors (NAR) strongly encourages members to consider the advisability of continuing to hold open houses at this time, especially in light of the guidance and actions of federal, state and local authorities, including “The President’s Coronavirus Guidelines for America” recommending that gatherings of ten or more persons be avoided.

If a “Shelter In Place” Order is in effect in my geographic area, can a broker require its agents to stop holding open houses and conducting other in-person real estate activities?

Yes. Brokers can and should enforce existing Executive Orders with their independent contractor agents. Brokers and agents should be familiar with the details of the order, including whether real estate services are deemed essential services and how the order impacts the permissibility of continuing to conduct in-person real estate-related activities.

See the National Association of Realtors website for further guidance.

What if my client insists that I continue to hold open houses?

You are never required to put yourself at risk in servicing a client. Have an open and honest conversation with your client about your concerns with holding an open house at this time, including whether doing so would contradict current government recommendations or mandates, particularly in geographic areas with “shelter in place” mandates. If after discussing these issues, you and your client mutually agree to hold an open house, advise your client about necessary precautions to minimize exposure to, and the spread of, COVID-19.

See the National Association of Realtors website for further guidance.

Please check back frequently to see new and updated resources.