Frequently Asked Questions
Each shelter facility may have a different process or set of requirements for entry. For assistance in accessing shelter, you may connect with outreach programs through the State of Hawaiʻi’s Homelessness Initiative Outreach Programs for help, or call (808) 586-0193 for more information.
Individuals generally access emergency shelter directly from an unsheltered situation. In contrast, most transitional shelter/transitional housing programs require an individual to be referred by the local Continuum of Care’s Coordinated Entry System (CES). The differences between emergency shelter and transitional shelter/transitional housing are largely based on sources of funding, and in some cases on the configuration of the space. In general, both emergency shelter and transitional shelter/transitional housing provide short-term places for people with nowhere else to live to stay temporarily and receive assistance to seek and obtain longer-term housing.
Emergency shelter vacancies are tracked daily and shared with service providers and government agencies in each county.
Please check back frequently to see new and updated resources. For more information, see the State of Hawai’i Homelessness Initiative website.