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Frequently Asked Questions

No, the Child Care Connection Hawaii child care subsidy assistance program will not be counting any emergency-related benefits, including emergency unemployment benefits or emergency stimulus benefits, towards the family’s monthly gross income during the pandemic emergency situation.

Yes, the department’s contractor, PATCH, is maintaining the updating this list of licensed and registered child care centers and homes that continue to provide care for children of essential workers.

Child care facilities/providers specify their payment, termination notice, and refund policies in the written policies that are provided to families. Please review your child care facility’s handbook regarding your agreement.

Please check back frequently to see new and updated resources.

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